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About Us

The right total rewards system-a blend of both monetary and nonmonetary
rewards offered to employees-can generate valuable business results.

In recent years, the phrase “compensation and benefits” has given way to “total rewards” – which includes not only compensation and benefits but also personal and professional growth opportunities and a motivating work environment.

There is a wide array of total reward systems available to organizations to help them appropriately attract, retain, and motivate employees. Properly designed compensation, benefits, rewards programs, and performance appraisals complete a full circle of total rewards that can effectively drive business results.

Our Team

Every day, our professionals share their insights and ‘hands-on’ experience with clients of all sizes from small start-ups to major corporations in a multitude of industries. We pride ourselves on the close relationships we build with our clients, fostering a trust and uncompromising commitment to excellence needed to design, develop and deliver comprehensive solutions.

Cassandra Faurote
President and Founder

An entrepreneur and avid supporter of area businesses, Faurote has over 25 years of professional experience in human resources. She is the founder and President of Total Reward Solutions. She has consulted with companies from 8 to 4,000 employees and in well over 30 industries. Born in Dayton, Ohio, Cassandra has a Bachelor’s Degree in Business Management from Indiana Wesleyan University and holds three certifications to include SPHR, CCP and SHRM-SCP.

Professional affiliations include Society for Human Resources Management, World at Work, Indy SHRM, and NAWBO. Cassandra has taught in the human resources certificate program at IUPUI and has also authored an article in Workspan, a World at Work publication, on 10 Ways to Use Your Merit Dollars. She is a frequent speaker at conferences and is also a speaker for various human resources and compensation groups. Cassandra currently serves on the Board for the Greater Lawrence Chamber of Commerce.

Shellye Kaplin
Managing Director

Shellye Kaplin possesses over 20+ years’ hands-on experience both as a practitioner and consultant. Shellye has a Bachelor’s Degree in Liberal Arts from the University of Louisville. Professional affiliations include being a member of World At Work and the Society for Human Resources Management.

At Total Reward Solutions, Shellye supports clients through the development of competitive compensation programs. She also develops job descriptions and compensation administration guidelines, conducts external benchmarking, provides FLSA and discrimination analysis and is the client interface with many of our clients.

Susan Kaspar
Executive Coordinator

Susan is our Executive Coordinator and keeps our office running smoothly assisting with setting client appointments, keeping client contact information updated, sending marketing materials, and many other office and executive support responsibilities. She has a bachelor’s degree in Social Work from the University of North Texas.

Mackenzie Wiser
Public Relations Manager

Mackenzie has been working with Total Reward Solutions to promote its brand and raise industry awareness since 2016. Mackenzie coordinates and oversees all public relations and social media activities, creating compelling content, analyzing results and always finding a way to make Total Reward Solutions stand out against its competition. Mackenzie graduated from Indiana University (Bloomington) in 2014 with a bachelor’s degree in journalism, specializing in public relations and advertising.

Amanda Parker
Director of Marketing

Amanda brings more than 20 years of expertise in marketing and business development. A strong believer in making business personal, she not only commits to it, she lives by this core value every day, making sure it resonates throughout the entire company in every discussion, every decision and every interaction. Her core values, savvy business sense and keen insights are a valued part of the TRS team.

Bob Chenoweth
Director of Content

With more than 25 years experience developing custom creative solutions for corporations as well as small- to medium-sized businesses, Bob Chenoweth is a professional writer, content consultant, graphic designer and website developer. He makes it easier for our core audiences to connect with the complex HR and related regulatory issues we handle for clients. Bob holds a Bachelor’s Degree in Business Management from Indiana Wesleyan University, and received the Outstanding Professional Award for his class. He has served as Chairman and Marketing & Communications Director for the Indy Rainbow Chamber of Commerce, and is also an accomplished artist.